UMAR LAWAL ABDULMUMIN

Business Relationship Manager | IT Professional | Graphic Designer

JOS, NG.

About

Results-driven Business Relationship Manager with a strong foundation in Computer Science and over a decade of experience in graphic design and IT. Proven ability to foster client relationships, drive operational efficiency, and leverage technical expertise to achieve organizational objectives. Seeking to contribute to a dynamic organization by applying a unique blend of business acumen, technical proficiency, and project management capabilities to achieve new heights.

Work

MONIEPOINT MICROFINANCE BANK

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BUSINESS RELATIONSHIP MANAGER (BRM)

Nigeria

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Summary

Managed and cultivated key client relationships to drive business growth and operational efficiency within a microfinance banking environment.

Highlights

Developed and maintained strong relationships with a portfolio of clients, leading to enhanced customer satisfaction and retention.

Identified and pursued new business opportunities, contributing to the expansion of the bank's client base and product adoption.

Collaborated with internal teams to ensure seamless service delivery and resolution of client issues, improving overall client experience.

Analyzed client needs and market trends to provide tailored financial solutions, supporting client growth and achieving sales targets.

Implemented strategic initiatives to optimize business processes and enhance service offerings, resulting in improved operational performance.

IBZAR PUBLISHING COMPANY

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GRAPHIC DESIGNER/INSTRUCTOR

JOS, Nigeria

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Summary

Designed diverse graphic materials and instructed individuals in graphic design principles and software applications for a publishing company.

Highlights

Created compelling visual content for over 50 publications, including book covers, marketing materials, and digital assets, enhancing brand appeal.

Developed and delivered comprehensive graphic design training programs to over 100 students and staff, improving their proficiency in Corel Draw and Adobe Suite.

Managed multiple design projects from concept to completion, consistently meeting deadlines and client specifications.

Collaborated with authors and editors to translate complex ideas into visually engaging designs, ensuring alignment with project objectives.

Optimized design workflows and introduced new software techniques, resulting in a 15% increase in production efficiency.

3LOGY LIMITED

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INDUSTRIAL TRAINING/INTERN

ZARIA, Nigeria

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Summary

Gained practical experience in IT operations and project support, contributing to various technical initiatives and organizational tasks.

Highlights

Supported IT infrastructure management, assisting with hardware and software installations, troubleshooting, and maintenance for optimal system performance.

Contributed to data management and analysis tasks, ensuring accuracy and accessibility of critical information for decision-making.

Assisted in the implementation of new technical solutions and processes, enhancing operational efficiency and user experience.

Collaborated with senior team members on project documentation and reporting, ensuring clear communication and progress tracking.

Developed foundational skills in network configuration and security protocols, applying theoretical knowledge to real-world scenarios.

NATIONAL ASSOCIATION OF COMPUTING STUDENTS, ABUBAKAR TAFAWA BALEWA UNIVERSITY (ATBU) CHAPTER

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VICE PRESIDENT

BAUCHI, Nigeria

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Summary

Provided leadership and strategic direction for the university's computing students association, fostering academic and professional development.

Highlights

Co-led the executive committee in planning and executing over 10 academic and social events, increasing student engagement by 30%.

Represented the student body in university-level meetings, advocating for computing students' needs and contributing to policy discussions.

Managed communication channels and membership outreach, resulting in a 25% growth in active members over two years.

Facilitated workshops and seminars on emerging technologies, enhancing members' technical skills and career readiness.

Mentored junior members and coordinated peer-to-peer learning initiatives, strengthening the association's supportive community.

Education

NATIONAL YOUTH SERVICE CORPS

Nigeria
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Service Program National Service

ABUBAKAR TAFAWA BALEWA UNIVERSITY, BAUCHI (ATBU)

BAUCHI, Nigeria
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B. TECH. (HONS) Computer Science Grade: SECOND CLASS LOWER DIVISION

THE FEDERAL POLYTECHNIC BAUCHI

BAUCHI, Nigeria
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NATIONAL DIPLOMA Computer Science Grade: UPPER CREDIT LEVEL

HAYATUL ISLAM PRIVATE SECONDARY SCHOOL, JOS

JOS, Nigeria
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SENIOR SECONDARY CERTIFICATE (WAEC & NECO) Senior Secondary Education

PAM PRIVATE SCHOOL

Nigeria
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PRIMARY SCHOOL CERTIFICATE Primary Education

Languages

ENGLISH

HAUSA

Certificates

CERTIFIED ASSOCIATE IN PROJECT MANAGEMENT (CAPM)

Project Management Institute (PMI)

CCNAV7 ENTERPRISE NETWORKING, SECURITY, AND AUTOMATION

Cisco

CCNAV7 SWITCHING, ROUTING, AND WIRELESS ESSENTIALS

Cisco

CCNAV7 INTRODUCRION TO NETWORKS

Cisco

CERTIFICATE IN COMPUTING

SKYNET INFORMATION TECHNOLOGY INSTITUTE

Skills

Graphic Design

Corel Draw, Visual Content Creation, Branding, Print Media, Digital Assets.

Office Productivity

Microsoft Word, Microsoft Excel, Microsoft PowerPoint.

Project Management

CAPM, Project Planning, Stakeholder Management, Timeline Management, Resource Allocation.

Communication

Active Listening, Effective Speaking, Clear Writing, Client Relations, Presentation Skills.

Problem Solving & Analysis

Critical Thinking, Data Analysis, Troubleshooting, Strategic Planning.

Leadership

Team Leadership, Mentorship, Student Leadership, Organizational Management, Event Coordination.

Networking

CCNA, Network Configuration, Routing, Switching, Wireless Networking, Network Security, Automation.

Business Relationship Management

Client Relationship Management, Business Development, Microfinance, Customer Retention, Financial Solutions.

IT Support

Hardware Installation, Software Troubleshooting, System Maintenance, IT Infrastructure.

Interests

Hobbies

Reading, Travelling.

References

PROFESSOR DR. AMINU BAFFAH MUHAMMAD

ABUBAKAR TAFAWA BALEWA UNIVERSITY TEACHING HOSPITAL, BAUCHI (ATBUTH) 07037147717

PROFESSOR ENGR. KAISAN MUHAMMAD USMAN

AHMADU BELLO UNIVERSITY, ZARIA (ABU) 08036943404

IBRAHIM ABDULLAHI MUHAMMAD

IBZAR PUBLISHING COMPANY LIMITED 08066662477